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Generate more leads with the LiveAgent + Claritysoft integration
LiveAgent / Claritysoft
Integrations

Streamline your data management process with the LiveAgent + Claritysoft integration

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Does LiveAgent integrate with Claritysoft? Yes, thanks to our tool! LeadsBridge is a reliable integrations platform that supports you with 370 integrations. Start now connecting LiveAgent and Claritysoft

Quick summary of LiveAgent

Live Agent is a robust Helpdesk and live chat software, rated as the best helpdesk platform for Small and medium-sized businesses in 2017. It allows you to manage and track all communications with your customers and leads, including emails, which are automatically converted into tickets for better management, phone calls and video calls. So you can easily receive and send emails (including mass emails) from the same place. The real-time chat widget can be easily configured in order to send automatic custom invitations, based on customers’ behaviors or website url (useful for pricing pages).

All the communications between your staff and customers are recorded as “tickets”. A ticket includes emails, live chats, phone calls and other channel communications, including social media. Live Agent in fact, provides a stunning feature which allows you to help and support your customers across Facebook and Twitter. Furthermore, Facebook private messages and tweets are automatically converted into tickets, so you can easily answer them from LiveAgent and have your fans and followers under control. All your replies will be sent as tweets or private messages.

Tickets are accessible from the “Universal Inbox”, a single place where you can find all the communications. Through the “Automated Tickets Distribution” feature, you make sure that each ticket is assigned to the correct agent or department. Live Agent’s reporting system provides detailed insights and data about your agents/departments performances, rating and analytics. Live Agent integrates with several CRMs, CMS, Email Marketing software and Project Management tools.

Quick summary of Claritysoft

Claritysoft is a CRM that helps medium and large companies manage customer accounts by providing user-friendly and convenient customer relationship management software. Key features of Claritysoft include account management, task management, calendar management, and pipeline management.

Claritysoft presents a contact management module that allows users to import and unify contact lists from different sources such as Excel documents, Outlook and QuickBooks, Claritysoft also allows users to view the location of contacts on Google Maps, useful for planning routes for sales representatives.

Finally, the email marketing feature offered by Claritysoft allows users to design email templates and extract contacts from contact lists based on filters and preferences.


What you can do with LiveAgent and Claritysoft

Create new Claritysoft leads with LiveAgent

Update Claritysoft leads with LiveAgent


Other popular Claritysoft integrations offered by LeadsBridge

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