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Generate more leads with the LiveAgent + CleverTim integration
LiveAgent / CleverTim
Integrations

Streamline your data management process with the LiveAgent + CleverTim integration

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Does LiveAgent integrate with CleverTim? Yes, thanks to our tool! LeadsBridge is a reliable integrations platform that supports you with 380 integrations. Start now connecting LiveAgent and CleverTim

Quick summary of LiveAgent

Live Agent is a robust Helpdesk and live chat software, rated as the best helpdesk platform for Small and medium-sized businesses in 2017. It allows you to manage and track all communications with your customers and leads, including emails, which are automatically converted into tickets for better management, phone calls and video calls. So you can easily receive and send emails (including mass emails) from the same place. The real-time chat widget can be easily configured in order to send automatic custom invitations, based on customers’ behaviors or website url (useful for pricing pages).

All the communications between your staff and customers are recorded as “tickets”. A ticket includes emails, live chats, phone calls and other channel communications, including social media. Live Agent in fact, provides a stunning feature which allows you to help and support your customers across Facebook and Twitter. Furthermore, Facebook private messages and tweets are automatically converted into tickets, so you can easily answer them from LiveAgent and have your fans and followers under control. All your replies will be sent as tweets or private messages.

Tickets are accessible from the “Universal Inbox”, a single place where you can find all the communications. Through the “Automated Tickets Distribution” feature, you make sure that each ticket is assigned to the correct agent or department. Live Agent’s reporting system provides detailed insights and data about your agents/departments performances, rating and analytics. Live Agent integrates with several CRMs, CMS, Email Marketing software and Project Management tools.

Quick summary of CleverTim

CleverTim is providing a cloud-based contact management system for small businesses to track their customers, plan activities, etc. This allows you to access your data wherever you are, in the office, at home, on the go via mobile. It makes it easy for you to implement a "remote work" or "work from home" policy.

Unlike a simple CRM system, CleverTim is light, fast, intuitive and easy to use. You should use it with minimal effort, and you do not have complex IT systems to maintain and pay. You focus only on your business.

Essentially, CleverTim CRM has been designed keeping in mind the ease of use to face the impervious learning curve of all the small businesses that occupy CRM. The solution is designed as a javascript application of a page that offers the main advantage for users to replicate the responsiveness of a desktop application, while taking advantage of all the benefits of cloud for data storage and collaboration. With instant synchronization, you immediately see the changes that other users are making in the system.


What you can do with LiveAgent and CleverTim

Create new CleverTim leads with LiveAgent

Update CleverTim leads with LiveAgent


Other popular CleverTim integrations offered by LeadsBridge

No integration available but…
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