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What is LiveAgent
Live Agent is a robust Helpdesk and live chat software, rated as the best helpdesk platform for Small and medium-sized businesses in 2017. It allows you to manage and track all communications with your customers and leads, including emails, which are automatically converted into tickets for better management, phone calls and video calls. So you can easily receive and send emails (including mass emails) from the same place. The real-time chat widget can be easily configured in order to send automatic custom invitations, based on customers’ behaviors or website url (useful for pricing pages).
Benefits of using LiveAgent
All the communications between your staff and customers are recorded as “tickets”. A ticket includes emails, live chats, phone calls and other channel communications, including social media. Live Agent in fact, provides a stunning feature which allows you to help and support your customers across Facebook and Twitter. Furthermore, Facebook private messages and tweets are automatically converted into tickets, so you can easily answer them from LiveAgent and have your fans and followers under control. All your replies will be sent as tweets or private messages.
Why should I use LiveAgent
Tickets are accessible from the “Universal Inbox”, a single place where you can find all the communications. Through the “Automated Tickets Distribution” feature, you make sure that each ticket is assigned to the correct agent or department. Live Agent’s reporting system provides detailed insights and data about your agents/departments performances, rating and analytics. Live Agent integrates with several CRMs, CMS, Email Marketing software and Project Management tools.
What is Direct Mail For Mac
Direct Mail is the flagship product for e3 Software, a Mac software company located in Mountain View, CA. Thousands of Mac small business owners trust at this straightforward software to manage their email marketing campaigns and get real time results. Direct Mail is a native OS X app for creating, sending, and tracking email campaigns. It includes tools for building mailing list sign-up forms, autoresponders, dynamic content, and more. Direct Mail works offline and online, and it includes cloud collaboration features.
Benefits of using Direct Mail For Mac
Moreover, Direct Mail For Mac allows you to entirely customize your emails, which ensures your email arrives with a personal and unique touch. Direct Mail allows you to address each individual recipient with their first and last name, company name and up to 15 other fields. In addition you can customize the content of your emails using a well-designed logic.
Why should I use Direct Mail For Mac
With the new embedded image editing, you no longer have to worry about finding a designer or buying an image editing app. Direct Mail simplifies the execution of a series of common operations, such as removing backgrounds, cropping photos or adding filters. Your images will be at the top.
Create new Direct Mail For Mac
leads with LiveAgent
Update Direct Mail For Mac
leads with LiveAgent
Omira Bar & Grill is the top restaurants in Santa Fe. The objective of the campaign was building an email list. Thanks to LeadsBridge and Facebook Lead Ads, Omira Bar & Grill was able to acquire more leads up to +150