Does LiveAgent integrate with EmailOctopus? Yes, thanks to our tool! LeadsBridge is a reliable integrations platform that supports you with 370 integrations. Start now connecting LiveAgent and EmailOctopus
What is LiveAgent
Live Agent is a robust Helpdesk and live chat software, rated as the best helpdesk platform for Small and medium-sized businesses in 2017. It allows you to manage and track all communications with your customers and leads, including emails, which are automatically converted into tickets for better management, phone calls and video calls. So you can easily receive and send emails (including mass emails) from the same place. The real-time chat widget can be easily configured in order to send automatic custom invitations, based on customers’ behaviors or website url (useful for pricing pages).
Benefits of using LiveAgent
All the communications between your staff and customers are recorded as “tickets”. A ticket includes emails, live chats, phone calls and other channel communications, including social media. Live Agent in fact, provides a stunning feature which allows you to help and support your customers across Facebook and Twitter. Furthermore, Facebook private messages and tweets are automatically converted into tickets, so you can easily answer them from LiveAgent and have your fans and followers under control. All your replies will be sent as tweets or private messages.
Why should I use LiveAgent
Tickets are accessible from the “Universal Inbox”, a single place where you can find all the communications. Through the “Automated Tickets Distribution” feature, you make sure that each ticket is assigned to the correct agent or department. Live Agent’s reporting system provides detailed insights and data about your agents/departments performances, rating and analytics. Live Agent integrates with several CRMs, CMS, Email Marketing software and Project Management tools.
What is EmailOctopus
EmailOctopus is an e-mail marketing software solution that provides e-mail campaigns and promotions at attractive prices, useful for reducing the costs of your business. The software uses the Amazon Simple Email Service (SES) functionality without sacrificing the integrity and deliverability of the service. Using Amazon SES, users save on email marketing spending, which is around 80% of the normal market price.
Benefits of using EmailOctopus
The software can also be integrated with various offers and services. EmailOctopus is useful for many expanding businesses who want to ensure that their marketing campaigns are not costly, but will be just as effective as the main market vendors. As described earlier, this software benefits from the Amazon Simple Email service. The software acts as an intermediary with an easy-to-use interface for email marketing and Amazon. Therefore, users interested in EmailOctopus must first create an Amazon Web Services account.
Why should I use EmailOctopus
EmailOctopus shows data and analysis to users as soon as the campaign is sent. This includes clicks and open rates from Amazon SES (with the use of APIs). In addition, EmailOctopus provides free templates created creatively and professionally, reducing the margins of error in any email campaign.
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