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Generate more leads with the LiveAgent + Emma integration
LiveAgent / Emma
Integrations

Generate more leads with the LiveAgent + Emma integration

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Does LiveAgent integrate with Emma? Yes, thanks to our tool! LeadsBridge is a reliable integrations platform that supports you with 370 integrations. Start now connecting LiveAgent and Emma

Quick summary of LiveAgent

Live Agent is a robust Helpdesk and live chat software, rated as the best helpdesk platform for Small and medium-sized businesses in 2017. It allows you to manage and track all communications with your customers and leads, including emails, which are automatically converted into tickets for better management, phone calls and video calls. So you can easily receive and send emails (including mass emails) from the same place. The real-time chat widget can be easily configured in order to send automatic custom invitations, based on customers’ behaviors or website url (useful for pricing pages).

All the communications between your staff and customers are recorded as “tickets”. A ticket includes emails, live chats, phone calls and other channel communications, including social media. Live Agent in fact, provides a stunning feature which allows you to help and support your customers across Facebook and Twitter. Furthermore, Facebook private messages and tweets are automatically converted into tickets, so you can easily answer them from LiveAgent and have your fans and followers under control. All your replies will be sent as tweets or private messages.

Tickets are accessible from the “Universal Inbox”, a single place where you can find all the communications. Through the “Automated Tickets Distribution” feature, you make sure that each ticket is assigned to the correct agent or department. Live Agent’s reporting system provides detailed insights and data about your agents/departments performances, rating and analytics. Live Agent integrates with several CRMs, CMS, Email Marketing software and Project Management tools.

Quick summary of Emma

Emma is a digital marketing platform that enables you to automate your email marketing, sending personal, relevant and timely campaigns to your audience.

Here are some of the best Emma’s features for marketers and business owners: Landing pages and web forms Build high converting and web forms and beautifully designed landing page in minutes, using a simple drag-and-drop editor that saves your time. Acquire more leads using lightbox forms and get insights on what’s working in your marketing (and what’s not). Automations Discover your customers behavior using website data and users’ activity. Send targeted emails using segments of your audiences based on your subscribers’ interests, clicks and opens.

With Emma you can test everything that matters on your marketing: find the best CTA, the right image and content length. Track and analyze your results in order to achieve your business goals faster. Integrations Emma connects with the most important apps and services online, giving you the ability to expand your marketing campaigns to the most relevant platforms for your business.


What you can do with LiveAgent and Emma

Create new Emma members in groups with LiveAgent

Update Emma members in groups with LiveAgent


Other popular Emma integrations offered by LeadsBridge


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Start automating LiveAgent with LeadsBridge

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