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What is LiveAgent
Live Agent is a robust Helpdesk and live chat software, rated as the best helpdesk platform for Small and medium-sized businesses in 2017. It allows you to manage and track all communications with your customers and leads, including emails, which are automatically converted into tickets for better management, phone calls and video calls. So you can easily receive and send emails (including mass emails) from the same place. The real-time chat widget can be easily configured in order to send automatic custom invitations, based on customers’ behaviors or website url (useful for pricing pages).
Benefits of using LiveAgent
All the communications between your staff and customers are recorded as “tickets”. A ticket includes emails, live chats, phone calls and other channel communications, including social media. Live Agent in fact, provides a stunning feature which allows you to help and support your customers across Facebook and Twitter. Furthermore, Facebook private messages and tweets are automatically converted into tickets, so you can easily answer them from LiveAgent and have your fans and followers under control. All your replies will be sent as tweets or private messages.
Why should I use LiveAgent
Tickets are accessible from the “Universal Inbox”, a single place where you can find all the communications. Through the “Automated Tickets Distribution” feature, you make sure that each ticket is assigned to the correct agent or department. Live Agent’s reporting system provides detailed insights and data about your agents/departments performances, rating and analytics. Live Agent integrates with several CRMs, CMS, Email Marketing software and Project Management tools.
What is FollowUp
FollowUp.cc is an essential tool for any type of business who manage activities and develop business relationships. Simple to install and configure this software allows you to extend your inbox. In addition, with this tool you can: add follow-up reminders, keep track of emails, create automatic follow-ups, search for contacts, postpone mailing and much more.
Benefits of using FollowUp
With FollowUp.cc every time you open an email, you can see online contacts, any reminders or details related to them and all the data that is found on them online, including data about their company. Set reminders when sending email. You need one click in the Compose window to set up a follow-up reminder.
Why should I use FollowUp
Send a chain of emails in case the recipient does not answer. Use the predefined templates available or create one of your own to personalize your email chain in the best possible way. Use open monitoring and verify that your emails have been opened correctly. A simple method that you can use to keep track of your email campaign data.
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leads with LiveAgent
leads with LiveAgent
Laurenzano Propiedades is a real estate market. The objective of Laurenzano Propiedades was to acquire more leads, thanks to LeadsBrigde, Laurenzano Propiedades was able to obtain more leads and decrease the CPC