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What is LiveAgent
Live Agent is a robust Helpdesk and live chat software, rated as the best helpdesk platform for Small and medium-sized businesses in 2017. It allows you to manage and track all communications with your customers and leads, including emails, which are automatically converted into tickets for better management, phone calls and video calls. So you can easily receive and send emails (including mass emails) from the same place. The real-time chat widget can be easily configured in order to send automatic custom invitations, based on customers’ behaviors or website url (useful for pricing pages).
Benefits of using LiveAgent
All the communications between your staff and customers are recorded as “tickets”. A ticket includes emails, live chats, phone calls and other channel communications, including social media. Live Agent in fact, provides a stunning feature which allows you to help and support your customers across Facebook and Twitter. Furthermore, Facebook private messages and tweets are automatically converted into tickets, so you can easily answer them from LiveAgent and have your fans and followers under control. All your replies will be sent as tweets or private messages.
Why should I use LiveAgent
Tickets are accessible from the “Universal Inbox”, a single place where you can find all the communications. Through the “Automated Tickets Distribution” feature, you make sure that each ticket is assigned to the correct agent or department. Live Agent’s reporting system provides detailed insights and data about your agents/departments performances, rating and analytics. Live Agent integrates with several CRMs, CMS, Email Marketing software and Project Management tools.
What is Glofox
Glofox is a management software for gyms. Glofox is a modern system, easy to use, and very flexible. It includes all the smart automation that gym and studio owners need to efficiently manage members, reservations, payments, programs, and subscriptions. This way, the administrator can save more time and focus on more critical tasks.
Benefits of using Glofox
Whether planning, paying, or signing up for new members, Glofox takes care of all the operations. With this software, companies in the sector will be able to view the essential variables for their business in a window, simplifying the management of daily activities in the club.
Why should I use Glofox
Besides, a Glofox mobile app is also available. It allows gym and studio managers to control things even when they're not in the office. The app is 100% customizable the way you want, which is also a big plus.
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leads with LiveAgent
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