Does LiveAgent integrate with IBM Campaign? Yes, thanks to our tool! LeadsBridge is a reliable integrations platform that supports you with 370 integrations. Start now connecting LiveAgent and IBM Campaign
What is LiveAgent
Live Agent is a robust Helpdesk and live chat software, rated as the best helpdesk platform for Small and medium-sized businesses in 2017. It allows you to manage and track all communications with your customers and leads, including emails, which are automatically converted into tickets for better management, phone calls and video calls. So you can easily receive and send emails (including mass emails) from the same place. The real-time chat widget can be easily configured in order to send automatic custom invitations, based on customers’ behaviors or website url (useful for pricing pages).
Benefits of using LiveAgent
All the communications between your staff and customers are recorded as “tickets”. A ticket includes emails, live chats, phone calls and other channel communications, including social media. Live Agent in fact, provides a stunning feature which allows you to help and support your customers across Facebook and Twitter. Furthermore, Facebook private messages and tweets are automatically converted into tickets, so you can easily answer them from LiveAgent and have your fans and followers under control. All your replies will be sent as tweets or private messages.
Why should I use LiveAgent
Tickets are accessible from the “Universal Inbox”, a single place where you can find all the communications. Through the “Automated Tickets Distribution” feature, you make sure that each ticket is assigned to the correct agent or department. Live Agent’s reporting system provides detailed insights and data about your agents/departments performances, rating and analytics. Live Agent integrates with several CRMs, CMS, Email Marketing software and Project Management tools.
What is IBM Campaign
Ibm-campaign is a marketing automation tool designed to create and manage and deliver your marketing campaigns through multiple channels, in order grow your business with data on hand. Nowadays, having transparent information about your marketing efforts is more important than ever.
Benefits of using IBM Campaign
Ibm-campaign helps you measure and optimize your efforts, thanks to the most advanced analysis and tracking tools that allow you to exactly understand how you can improve your results. With Ibm-campaign you can improve response rates by running more precise campaigns to your audience. Ibm-campaign enables you to send highly personalized messages to your contacts, tailored for their needs and desires, leveraging marketing automation.
Why should I use IBM Campaign
By addressing your audience through different channel, you’ll be able to reach them exactly where they are. This will allow you to connect with your prospective clients and customers at the right moment, in the right way. At the same time, by measuring your results, you’ll understand which marketing channel works better for a certain type of client.
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Arlington Living promotes real estate services, they need to increase their prospect database and generate more leads Thanks to LeadsBridge, they were able to acquire new leads up to +121% and sell more luxury houses