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Generate more leads with the LiveAgent + InStream integration
LiveAgent / InStream
Integrations

Streamline your data management process with the LiveAgent + InStream integration

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Does LiveAgent integrate with InStream? Yes, thanks to our tool! LeadsBridge is a reliable integrations platform that supports you with 370 integrations. Start now connecting LiveAgent and InStream

Quick summary of LiveAgent

Live Agent is a robust Helpdesk and live chat software, rated as the best helpdesk platform for Small and medium-sized businesses in 2017. It allows you to manage and track all communications with your customers and leads, including emails, which are automatically converted into tickets for better management, phone calls and video calls. So you can easily receive and send emails (including mass emails) from the same place. The real-time chat widget can be easily configured in order to send automatic custom invitations, based on customers’ behaviors or website url (useful for pricing pages).

All the communications between your staff and customers are recorded as “tickets”. A ticket includes emails, live chats, phone calls and other channel communications, including social media. Live Agent in fact, provides a stunning feature which allows you to help and support your customers across Facebook and Twitter. Furthermore, Facebook private messages and tweets are automatically converted into tickets, so you can easily answer them from LiveAgent and have your fans and followers under control. All your replies will be sent as tweets or private messages.

Tickets are accessible from the “Universal Inbox”, a single place where you can find all the communications. Through the “Automated Tickets Distribution” feature, you make sure that each ticket is assigned to the correct agent or department. Live Agent’s reporting system provides detailed insights and data about your agents/departments performances, rating and analytics. Live Agent integrates with several CRMs, CMS, Email Marketing software and Project Management tools.

Quick summary of InStream

InStream is a customizable CRM platform considered a perfect solution for small and medium-sized companies in different market sectors.

The InStream system offers you the opportunity to create an unlimited number of lists tailored to specific needs so that it can be freely adapted to the profile of your company.

The software offers useful tools and features to create relationships with customers and create tools to make work more productive and efficient. Thanks to the unique combination of inStream email and data management, finding high-quality opportunities will be much easier.


What you can do with LiveAgent and InStream

Create new InStream leads with LiveAgent

Update InStream leads with LiveAgent


Other popular InStream integrations offered by LeadsBridge

No integration available but…
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