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Generate more leads with the LiveAgent + LeadExpress integration
LiveAgent / LeadExpress
Integrations

Streamline your data management process with the LiveAgent + LeadExpress integration

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Does LiveAgent integrate with LeadExpress? Yes, thanks to our tool! LeadsBridge is a reliable integrations platform that supports you with 370 integrations. Start now connecting LiveAgent and LeadExpress

Quick summary of LiveAgent

Live Agent is a robust Helpdesk and live chat software, rated as the best helpdesk platform for Small and medium-sized businesses in 2017. It allows you to manage and track all communications with your customers and leads, including emails, which are automatically converted into tickets for better management, phone calls and video calls. So you can easily receive and send emails (including mass emails) from the same place. The real-time chat widget can be easily configured in order to send automatic custom invitations, based on customers’ behaviors or website url (useful for pricing pages).

All the communications between your staff and customers are recorded as “tickets”. A ticket includes emails, live chats, phone calls and other channel communications, including social media. Live Agent in fact, provides a stunning feature which allows you to help and support your customers across Facebook and Twitter. Furthermore, Facebook private messages and tweets are automatically converted into tickets, so you can easily answer them from LiveAgent and have your fans and followers under control. All your replies will be sent as tweets or private messages.

Tickets are accessible from the “Universal Inbox”, a single place where you can find all the communications. Through the “Automated Tickets Distribution” feature, you make sure that each ticket is assigned to the correct agent or department. Live Agent’s reporting system provides detailed insights and data about your agents/departments performances, rating and analytics. Live Agent integrates with several CRMs, CMS, Email Marketing software and Project Management tools.

Quick summary of LeadExpress

LeadExpress is software that reveals the identity of anonymous visitors browsing your website. LeadExpress can provide all the data needed to convert leads faster, such as detailed information on visitor search behavior and essential contact details that the sales team can consult before starting the sale.

Moreover, all information about visitors to your website is gathered in a powerful dashboard.

Giving your sales team a more in-depth overview of which leads are most interesting to approach is very useful to make sales more effective. LeadExpress automatically marks the activities of your leads, so you know immediately which companies are really interested in your services. You can also tag a lead for an automatic alert when the user sees your website again.


What you can do with LiveAgent and LeadExpress

Create new LeadExpress leads with LiveAgent

Update LeadExpress leads with LiveAgent


Other popular LeadExpress integrations offered by LeadsBridge

No integration available but…
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