https://leadsbridge.com/wp-content/themes/leadsbridge/img/integration-lg-logos/logo290.png
https://leadsbridge.com/wp-content/themes/leadsbridge/img/integration-lg-logos/logo707.png
Generate more leads with the LiveAgent + Mercury Connect CRM integration
LiveAgent / Mercury Connect CRM
Integrations

Streamline your data management process with the LiveAgent + Mercury Connect CRM integration

https://lb-mkt-website.s3-us-west-2.amazonaws.com/integration-double-logos/290-707.webp

Does LiveAgent integrate with Mercury Connect CRM? Yes, thanks to our tool! LeadsBridge is a reliable integrations platform that supports you with 370 integrations. Start now connecting LiveAgent and Mercury Connect CRM

Quick summary of LiveAgent

Live Agent is a robust Helpdesk and live chat software, rated as the best helpdesk platform for Small and medium-sized businesses in 2017. It allows you to manage and track all communications with your customers and leads, including emails, which are automatically converted into tickets for better management, phone calls and video calls. So you can easily receive and send emails (including mass emails) from the same place. The real-time chat widget can be easily configured in order to send automatic custom invitations, based on customers’ behaviors or website url (useful for pricing pages).

All the communications between your staff and customers are recorded as “tickets”. A ticket includes emails, live chats, phone calls and other channel communications, including social media. Live Agent in fact, provides a stunning feature which allows you to help and support your customers across Facebook and Twitter. Furthermore, Facebook private messages and tweets are automatically converted into tickets, so you can easily answer them from LiveAgent and have your fans and followers under control. All your replies will be sent as tweets or private messages.

Tickets are accessible from the “Universal Inbox”, a single place where you can find all the communications. Through the “Automated Tickets Distribution” feature, you make sure that each ticket is assigned to the correct agent or department. Live Agent’s reporting system provides detailed insights and data about your agents/departments performances, rating and analytics. Live Agent integrates with several CRMs, CMS, Email Marketing software and Project Management tools.

Quick summary of Mercury Connect CRM

Mercury Connect is a CRM platform that lets you track people & opportunities, loan calculations, compare products, and manage compliance.

Therefore, Mercury Connect CRM allows you to: store all your client and loan details, tracks and splits commissions payments, performs borrowing capacity and funding position calculations.

With Mercury Connect you can store all our compliance documents in one place for easy retrieval and send single or bulk SMS and emails.


What you can do with LiveAgent and Mercury Connect CRM

Create new Mercury Connect CRM leads with LiveAgent

Update Mercury Connect CRM leads with LiveAgent


Other popular Mercury Connect CRM integrations offered by LeadsBridge

No integration available but…
Send us a request and we’ll put on our integration roadmap!


https://leadsbridge.com/wp-content/themes/leadsbridge/img/icon/rocket.webp

Start automating LiveAgent with LeadsBridge

NOTE LiveAgent is on Waiting List
Please click the button below to get free early access once it will be available.