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What is LiveAgent
Live Agent is a robust Helpdesk and live chat software, rated as the best helpdesk platform for Small and medium-sized businesses in 2017. It allows you to manage and track all communications with your customers and leads, including emails, which are automatically converted into tickets for better management, phone calls and video calls. So you can easily receive and send emails (including mass emails) from the same place. The real-time chat widget can be easily configured in order to send automatic custom invitations, based on customers’ behaviors or website url (useful for pricing pages).
Benefits of using LiveAgent
All the communications between your staff and customers are recorded as “tickets”. A ticket includes emails, live chats, phone calls and other channel communications, including social media. Live Agent in fact, provides a stunning feature which allows you to help and support your customers across Facebook and Twitter. Furthermore, Facebook private messages and tweets are automatically converted into tickets, so you can easily answer them from LiveAgent and have your fans and followers under control. All your replies will be sent as tweets or private messages.
Why should I use LiveAgent
Tickets are accessible from the “Universal Inbox”, a single place where you can find all the communications. Through the “Automated Tickets Distribution” feature, you make sure that each ticket is assigned to the correct agent or department. Live Agent’s reporting system provides detailed insights and data about your agents/departments performances, rating and analytics. Live Agent integrates with several CRMs, CMS, Email Marketing software and Project Management tools.
What is MyBizMailer
MyBizMailer is an Email Marketing service that was created in response to the need for fast, easy, and affordable web-based email marketing tools that would let marketers of all backgrounds easily manage their email based marketing strategies, sales, and promotional campaigns. The MyBizMailer mission to create digital solutions that our customers can use with little or no technical background.
Benefits of using MyBizMailer
MyBizMailer is an email marketing company built by a group of marketers and techies for marketers and non-marketers alike. This software is studied for small to medium sized business with their email marketing needs. Businesses use MyBizMailer to easily create and send highly personalized emails to subscribers and customers to build stronger relationships, increase traffic and sales, and expand their businesses.
Why should I use MyBizMailer
Email Marketing is the silent workhorse of your marketing mix. It tirelessly works for your business day and night. With MyBizMailer you get hassle-free online email marketing that helps you get the results you want.
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leads with LiveAgent
leads with LiveAgent
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