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Generate more leads with the LiveAgent + Nintex integration
LiveAgent / Nintex
Integrations

Streamline your data management process with the LiveAgent + Nintex integration

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Does LiveAgent integrate with Nintex? Yes, thanks to our tool! LeadsBridge is a reliable integrations platform that supports you with 370 integrations. Start now connecting LiveAgent and Nintex

Quick summary of LiveAgent

Live Agent is a robust Helpdesk and live chat software, rated as the best helpdesk platform for Small and medium-sized businesses in 2017. It allows you to manage and track all communications with your customers and leads, including emails, which are automatically converted into tickets for better management, phone calls and video calls. So you can easily receive and send emails (including mass emails) from the same place. The real-time chat widget can be easily configured in order to send automatic custom invitations, based on customers’ behaviors or website url (useful for pricing pages).

All the communications between your staff and customers are recorded as “tickets”. A ticket includes emails, live chats, phone calls and other channel communications, including social media. Live Agent in fact, provides a stunning feature which allows you to help and support your customers across Facebook and Twitter. Furthermore, Facebook private messages and tweets are automatically converted into tickets, so you can easily answer them from LiveAgent and have your fans and followers under control. All your replies will be sent as tweets or private messages.

Tickets are accessible from the “Universal Inbox”, a single place where you can find all the communications. Through the “Automated Tickets Distribution” feature, you make sure that each ticket is assigned to the correct agent or department. Live Agent’s reporting system provides detailed insights and data about your agents/departments performances, rating and analytics. Live Agent integrates with several CRMs, CMS, Email Marketing software and Project Management tools.

Quick summary of Nintex

Nintex Connectors enable you to boost operational efficiencies, reduce costs, and improve customer service by connecting critical ECM and CRM systems through the cloud.

This integration allows quick and easy automation processes between departments and can readily accelerate a variety of processes between customer-facing teams and internal business operations.

Integration with Salesforce and Microsoft Dynamics enables you to drive business processes seamlessly between SharePoint and CRM systems and even automate the creating, updating, retrieving, and querying of records using drag-and-drop workflow actions.


What you can do with LiveAgent and Nintex

Create new Nintex leads with LiveAgent

Update Nintex leads with LiveAgent


Other popular Nintex integrations offered by LeadsBridge

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