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What is LiveAgent
Live Agent is a robust Helpdesk and live chat software, rated as the best helpdesk platform for Small and medium-sized businesses in 2017. It allows you to manage and track all communications with your customers and leads, including emails, which are automatically converted into tickets for better management, phone calls and video calls. So you can easily receive and send emails (including mass emails) from the same place. The real-time chat widget can be easily configured in order to send automatic custom invitations, based on customers’ behaviors or website url (useful for pricing pages).
Benefits of using LiveAgent
All the communications between your staff and customers are recorded as “tickets”. A ticket includes emails, live chats, phone calls and other channel communications, including social media. Live Agent in fact, provides a stunning feature which allows you to help and support your customers across Facebook and Twitter. Furthermore, Facebook private messages and tweets are automatically converted into tickets, so you can easily answer them from LiveAgent and have your fans and followers under control. All your replies will be sent as tweets or private messages.
Why should I use LiveAgent
Tickets are accessible from the “Universal Inbox”, a single place where you can find all the communications. Through the “Automated Tickets Distribution” feature, you make sure that each ticket is assigned to the correct agent or department. Live Agent’s reporting system provides detailed insights and data about your agents/departments performances, rating and analytics. Live Agent integrates with several CRMs, CMS, Email Marketing software and Project Management tools.
What is PandaTS (ET)
Panda TS is a company that was founded in 2007 based in Israel. Having founded its business on providing trading platforms for the Forex market, its core is still in the provision of Forex web-trading platforms. This trading platform requires no complex and memory consuming software downloads as it is a web platform that is simply accessed via an internet browser. Users have no need to worry about their computer’s operating system or memory capabilities.
Benefits of using PandaTS (ET)
The platform can operate much more quickly and seamlessly, allowing for the rapid trades that are essential in binary options trading. Charts are fast on this platform and prices are constantly updating. There is only negligible wait time and the platform is extremely responsive. Panda TS has developed a platform that has plenty of excellent features but that is still user friendly and intuitive to use.
Why should I use PandaTS (ET)
Automated trading is one of the most popular ways of executing trades today, and the Panda TS platform has integrated this facility into their trading interface, allowing even novices to make a profit without needing to spend extended periods of time sitting in front of a computer screen. Trade replicator is a very useful feature for beginners as it requires no specialized skills or knowledge to use. Investors simply select which trader they would like to copy, decide the amount they wish to invest and execute their trade.
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