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What is LiveAgent
Live Agent is a robust Helpdesk and live chat software, rated as the best helpdesk platform for Small and medium-sized businesses in 2017. It allows you to manage and track all communications with your customers and leads, including emails, which are automatically converted into tickets for better management, phone calls and video calls. So you can easily receive and send emails (including mass emails) from the same place. The real-time chat widget can be easily configured in order to send automatic custom invitations, based on customers’ behaviors or website url (useful for pricing pages).
Benefits of using LiveAgent
All the communications between your staff and customers are recorded as “tickets”. A ticket includes emails, live chats, phone calls and other channel communications, including social media. Live Agent in fact, provides a stunning feature which allows you to help and support your customers across Facebook and Twitter. Furthermore, Facebook private messages and tweets are automatically converted into tickets, so you can easily answer them from LiveAgent and have your fans and followers under control. All your replies will be sent as tweets or private messages.
Why should I use LiveAgent
Tickets are accessible from the “Universal Inbox”, a single place where you can find all the communications. Through the “Automated Tickets Distribution” feature, you make sure that each ticket is assigned to the correct agent or department. Live Agent’s reporting system provides detailed insights and data about your agents/departments performances, rating and analytics. Live Agent integrates with several CRMs, CMS, Email Marketing software and Project Management tools.
What is Pepipost
Pepipost is an innovative transactional email solution that offers a simplified user experience obtained exclusively from premium high-end software.
Benefits of using Pepipost
Pepipost is designed to ensure that emails are sent to recipients' inbox and that they are not confused and lost in spam or other folders. In addition, it is the only email service provider (ESP) that does not require any commission for unopened emails.
Why should I use Pepipost
Pepipost offers you fast and reliable SMTP APIs, offering unprecedented transparency that allows you to see the status of your emails, when and how they are delivered. The software is easily adaptable to the existing structure and allows you to send thousands of emails within three minutes. All this and more makes Pepipost one of the most reliable email distribution platforms in the world.
Create new Pepipost
leads with LiveAgent
leads with LiveAgent
The goal of Amzul Foods was to create awareness around urban population in India. Using LeadsBridge and Facebook, Amzul has achieved 67% decrease in cost per lead, and 48% increase in ROI