Does LiveAgent integrate with Radius by Campus Management? Yes, thanks to our tool! LeadsBridge is a reliable integrations platform that supports you with 380 integrations. Start now connecting LiveAgent and Radius by Campus Management
What is LiveAgent
Live Agent is a robust Helpdesk and live chat software, rated as the best helpdesk platform for Small and medium-sized businesses in 2017. It allows you to manage and track all communications with your customers and leads, including emails, which are automatically converted into tickets for better management, phone calls and video calls. So you can easily receive and send emails (including mass emails) from the same place. The real-time chat widget can be easily configured in order to send automatic custom invitations, based on customers’ behaviors or website url (useful for pricing pages).
Benefits of using LiveAgent
All the communications between your staff and customers are recorded as “tickets”. A ticket includes emails, live chats, phone calls and other channel communications, including social media. Live Agent in fact, provides a stunning feature which allows you to help and support your customers across Facebook and Twitter. Furthermore, Facebook private messages and tweets are automatically converted into tickets, so you can easily answer them from LiveAgent and have your fans and followers under control. All your replies will be sent as tweets or private messages.
Why should I use LiveAgent
Tickets are accessible from the “Universal Inbox”, a single place where you can find all the communications. Through the “Automated Tickets Distribution” feature, you make sure that each ticket is assigned to the correct agent or department. Live Agent’s reporting system provides detailed insights and data about your agents/departments performances, rating and analytics. Live Agent integrates with several CRMs, CMS, Email Marketing software and Project Management tools.
What is Radius by Campus Management
Radius by Campus Management is a leading provider of cloud-based SIS, CRM and ERP solutions and services that transform higher education institutions. Today, many institutions collaborate with Radius by Campus Management to transform academic delivery, student success and operational efficiency.
Benefits of using Radius by Campus Management
With Radius by Campus Management, you will be able to create targeted connections at every stage of a student's life cycle. Radius by Campus Management allows institutions to improve student and potential customer communications, event planning and recording, request management, application processing, admission decision support, analysis and reporting of registration management.
Why should I use Radius by Campus Management
Thanks to Radius by Campus Management you will have a complete view of contacts, marketing, and admissions, and reports and analyzes distinguish Radius by Campus Management from other tools, helping you to fully understand what is happening on campus and how your pipeline of potential students is going.
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