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What is LiveAgent
Live Agent is a robust Helpdesk and live chat software, rated as the best helpdesk platform for Small and medium-sized businesses in 2017. It allows you to manage and track all communications with your customers and leads, including emails, which are automatically converted into tickets for better management, phone calls and video calls. So you can easily receive and send emails (including mass emails) from the same place. The real-time chat widget can be easily configured in order to send automatic custom invitations, based on customers’ behaviors or website url (useful for pricing pages).
Benefits of using LiveAgent
All the communications between your staff and customers are recorded as “tickets”. A ticket includes emails, live chats, phone calls and other channel communications, including social media. Live Agent in fact, provides a stunning feature which allows you to help and support your customers across Facebook and Twitter. Furthermore, Facebook private messages and tweets are automatically converted into tickets, so you can easily answer them from LiveAgent and have your fans and followers under control. All your replies will be sent as tweets or private messages.
Why should I use LiveAgent
Tickets are accessible from the “Universal Inbox”, a single place where you can find all the communications. Through the “Automated Tickets Distribution” feature, you make sure that each ticket is assigned to the correct agent or department. Live Agent’s reporting system provides detailed insights and data about your agents/departments performances, rating and analytics. Live Agent integrates with several CRMs, CMS, Email Marketing software and Project Management tools.
What is ReachMail
ReachMail is a cloud-based solution that allows you to create marketing campaigns via email and social media. The main goal of ReachMail is to assist email marketing experts in achieving exceptional delivery results. ReachMail takes care of your success and your business.
Benefits of using ReachMail
ReachMail can be your guide in the ever-changing world of marketing and transactional email. Whether you are a seasoned veteran or new in e-mail marketing, ReachMail can help you achieve your goals.
Why should I use ReachMail
ReachMail provides you with a free and detailed personalized template. Advanced tools are integrated, including Social Media Sharing, Message Testing, Auto-responders, Transactional emails, and APIs. ReachMail also provides you with free support by phone and email.
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leads with LiveAgent
leads with LiveAgent
Omira Bar & Grill is the top restaurants in Santa Fe. The objective of the campaign was building an email list. Thanks to LeadsBridge and Facebook Lead Ads, Omira Bar & Grill was able to acquire more leads up to +150