Does LiveAgent integrate with Sys2k? Yes, thanks to our tool! LeadsBridge is a reliable integrations platform that supports you with 370 integrations. Start now connecting LiveAgent and Sys2k
What is LiveAgent
Live Agent is a robust Helpdesk and live chat software, rated as the best helpdesk platform for Small and medium-sized businesses in 2017. It allows you to manage and track all communications with your customers and leads, including emails, which are automatically converted into tickets for better management, phone calls and video calls. So you can easily receive and send emails (including mass emails) from the same place. The real-time chat widget can be easily configured in order to send automatic custom invitations, based on customers’ behaviors or website url (useful for pricing pages).
Benefits of using LiveAgent
All the communications between your staff and customers are recorded as “tickets”. A ticket includes emails, live chats, phone calls and other channel communications, including social media. Live Agent in fact, provides a stunning feature which allows you to help and support your customers across Facebook and Twitter. Furthermore, Facebook private messages and tweets are automatically converted into tickets, so you can easily answer them from LiveAgent and have your fans and followers under control. All your replies will be sent as tweets or private messages.
Why should I use LiveAgent
Tickets are accessible from the “Universal Inbox”, a single place where you can find all the communications. Through the “Automated Tickets Distribution” feature, you make sure that each ticket is assigned to the correct agent or department. Live Agent’s reporting system provides detailed insights and data about your agents/departments performances, rating and analytics. Live Agent integrates with several CRMs, CMS, Email Marketing software and Project Management tools.
What is Sys2k
Sys2K is a computer software company providing dealer management software services (DMS). Sys2K boasts the most powerful and feature-rich system ever developed for the dealership industry. Written in Microsoft .Net language and using SQL Server for data storage and retrieval, the Sys2K DMS has revolutionized the flow of communications and data in multi-location and high-volume dealers.
Benefits of using Sys2k
Thanks to a system full of functionality, with complete integration in real time and a focus on the development of internal software, Sys2K has been able to operate in various sectors, bringing the technology of hundreds of dealers all over the world.
Why should I use Sys2k
With the main effort to increase customer traffic and profitability, Sys2K continues to regularly update its system with new features and innovations, incorporating smartphone and tablet technology for use across all departments.
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