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Generate more leads with the LiveAgent + TeamWave integration
LiveAgent / TeamWave
Integrations

Streamline your data management process with the LiveAgent + TeamWave integration

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Does LiveAgent integrate with TeamWave? Yes, thanks to our tool! LeadsBridge is a reliable integrations platform that supports you with 380 integrations. Start now connecting LiveAgent and TeamWave

Quick summary of LiveAgent

Live Agent is a robust Helpdesk and live chat software, rated as the best helpdesk platform for Small and medium-sized businesses in 2017. It allows you to manage and track all communications with your customers and leads, including emails, which are automatically converted into tickets for better management, phone calls and video calls. So you can easily receive and send emails (including mass emails) from the same place. The real-time chat widget can be easily configured in order to send automatic custom invitations, based on customers’ behaviors or website url (useful for pricing pages).

All the communications between your staff and customers are recorded as “tickets”. A ticket includes emails, live chats, phone calls and other channel communications, including social media. Live Agent in fact, provides a stunning feature which allows you to help and support your customers across Facebook and Twitter. Furthermore, Facebook private messages and tweets are automatically converted into tickets, so you can easily answer them from LiveAgent and have your fans and followers under control. All your replies will be sent as tweets or private messages.

Tickets are accessible from the “Universal Inbox”, a single place where you can find all the communications. Through the “Automated Tickets Distribution” feature, you make sure that each ticket is assigned to the correct agent or department. Live Agent’s reporting system provides detailed insights and data about your agents/departments performances, rating and analytics. Live Agent integrates with several CRMs, CMS, Email Marketing software and Project Management tools.

Quick summary of TeamWave

TeamWave is a web-based CRM that offers project management and human resource management. TeamWave is a very capable platform in the management of essential business processes, from collaboration to sales, to marketing, as well as to time monitoring and marketing automation.

TeamWave has robust capabilities, in particular, the set of customer relationship management (CRM) functions and offers users in-depth analysis and in-depth reports to help them drive their business to success.

TeamWave has been developed from the ground up to meet the needs and demands of small and medium-sized businesses, such as acquiring or improving customer relationships and much more.


What you can do with LiveAgent and TeamWave

Create new TeamWave leads with LiveAgent

Update TeamWave leads with LiveAgent


Other popular TeamWave integrations offered by LeadsBridge

No integration available but…
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