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Generate more leads with the LiveAgent + Textlocal integration
LiveAgent / Textlocal
Integrations

Generate more leads with the LiveAgent + Textlocal integration

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Does LiveAgent integrate with Textlocal? Yes, thanks to our tool! LeadsBridge is a reliable integrations platform that supports you with 370 integrations. Start now connecting LiveAgent and Textlocal

Quick summary of LiveAgent

Live Agent is a robust Helpdesk and live chat software, rated as the best helpdesk platform for Small and medium-sized businesses in 2017. It allows you to manage and track all communications with your customers and leads, including emails, which are automatically converted into tickets for better management, phone calls and video calls. So you can easily receive and send emails (including mass emails) from the same place. The real-time chat widget can be easily configured in order to send automatic custom invitations, based on customers’ behaviors or website url (useful for pricing pages).

All the communications between your staff and customers are recorded as “tickets”. A ticket includes emails, live chats, phone calls and other channel communications, including social media. Live Agent in fact, provides a stunning feature which allows you to help and support your customers across Facebook and Twitter. Furthermore, Facebook private messages and tweets are automatically converted into tickets, so you can easily answer them from LiveAgent and have your fans and followers under control. All your replies will be sent as tweets or private messages.

Tickets are accessible from the “Universal Inbox”, a single place where you can find all the communications. Through the “Automated Tickets Distribution” feature, you make sure that each ticket is assigned to the correct agent or department. Live Agent’s reporting system provides detailed insights and data about your agents/departments performances, rating and analytics. Live Agent integrates with several CRMs, CMS, Email Marketing software and Project Management tools.

Quick summary of Textlocal

Go beyond the humble text message. Easily insert website links and attach files, videos or vouchers personalised to each recipient.

Create interactive surveys and bespoke customer journeys in minutes, and record the results with easy to use tracking tools.

At Textlocal, we have led the SMS communications industry for over 10 years. We promise to continue offering our customers the absolute best-in-class features and benefits.


What you can do with LiveAgent and Textlocal

Create new Textlocal leads with LiveAgent

Update Textlocal leads with LiveAgent


Other popular Textlocal integrations offered by LeadsBridge

No integration available but…
Send us a request and we’ll put on our integration roadmap!


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