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What is LiveAgent
Live Agent is a robust Helpdesk and live chat software, rated as the best helpdesk platform for Small and medium-sized businesses in 2017. It allows you to manage and track all communications with your customers and leads, including emails, which are automatically converted into tickets for better management, phone calls and video calls. So you can easily receive and send emails (including mass emails) from the same place. The real-time chat widget can be easily configured in order to send automatic custom invitations, based on customers’ behaviors or website url (useful for pricing pages).
Benefits of using LiveAgent
All the communications between your staff and customers are recorded as “tickets”. A ticket includes emails, live chats, phone calls and other channel communications, including social media. Live Agent in fact, provides a stunning feature which allows you to help and support your customers across Facebook and Twitter. Furthermore, Facebook private messages and tweets are automatically converted into tickets, so you can easily answer them from LiveAgent and have your fans and followers under control. All your replies will be sent as tweets or private messages.
Why should I use LiveAgent
Tickets are accessible from the “Universal Inbox”, a single place where you can find all the communications. Through the “Automated Tickets Distribution” feature, you make sure that each ticket is assigned to the correct agent or department. Live Agent’s reporting system provides detailed insights and data about your agents/departments performances, rating and analytics. Live Agent integrates with several CRMs, CMS, Email Marketing software and Project Management tools.
What is UFX
UFX is a trading platform that offers you the most secure trading conditions and highly protected privacy.
Benefits of using UFX
Thanks to the MassInsights technology, UFX allows you to take the right decisions, timely, by giving you real-time insights about traders’ behaviors.
Why should I use UFX
UFX allows you to expand your trading ability, thanks to a highly qualified customer service, coaches and professional traders who are ready to help you 24 hours per day.
Create new UFX
leads with LiveAgent
leads with LiveAgent
Thanks to LeadsBridge, Sense Buzz reduced the gap between the lead creation time and the first contact time. Results: CPA: -30%. Conversion Rate: 7X. Response Rate: +50%