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Generate more leads with the LiveAgent + Unifonic integration
LiveAgent / Unifonic
Integrations

Generate more leads with the LiveAgent + Unifonic integration

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Does LiveAgent integrate with Unifonic? Yes, thanks to our tool! LeadsBridge is a reliable integrations platform that supports you with 370 integrations. Start now connecting LiveAgent and Unifonic

Quick summary of LiveAgent

Live Agent is a robust Helpdesk and live chat software, rated as the best helpdesk platform for Small and medium-sized businesses in 2017. It allows you to manage and track all communications with your customers and leads, including emails, which are automatically converted into tickets for better management, phone calls and video calls. So you can easily receive and send emails (including mass emails) from the same place. The real-time chat widget can be easily configured in order to send automatic custom invitations, based on customers’ behaviors or website url (useful for pricing pages).

All the communications between your staff and customers are recorded as “tickets”. A ticket includes emails, live chats, phone calls and other channel communications, including social media. Live Agent in fact, provides a stunning feature which allows you to help and support your customers across Facebook and Twitter. Furthermore, Facebook private messages and tweets are automatically converted into tickets, so you can easily answer them from LiveAgent and have your fans and followers under control. All your replies will be sent as tweets or private messages.

Tickets are accessible from the “Universal Inbox”, a single place where you can find all the communications. Through the “Automated Tickets Distribution” feature, you make sure that each ticket is assigned to the correct agent or department. Live Agent’s reporting system provides detailed insights and data about your agents/departments performances, rating and analytics. Live Agent integrates with several CRMs, CMS, Email Marketing software and Project Management tools.

Quick summary of Unifonic

Unifonic is an internet company that makes cloud communications more accessible, cost-efficient and simpler to implement with solutions that scale. It’s focused on creating communications that reach anywhere and bring people and businesses closer together.

The company builds powerful messaging and voice capabilities into your systems without the need for hardware or network operators.

They are a cloud-oriented company that provides SMS and Voice services, exposing APIs for more than 5000 customers and growing.


What you can do with LiveAgent and Unifonic

Create new Unifonic leads with LiveAgent

Update Unifonic leads with LiveAgent


Other popular Unifonic integrations offered by LeadsBridge

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