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What is LiveAgent
Live Agent is a robust Helpdesk and live chat software, rated as the best helpdesk platform for Small and medium-sized businesses in 2017. It allows you to manage and track all communications with your customers and leads, including emails, which are automatically converted into tickets for better management, phone calls and video calls. So you can easily receive and send emails (including mass emails) from the same place. The real-time chat widget can be easily configured in order to send automatic custom invitations, based on customers’ behaviors or website url (useful for pricing pages).
Benefits of using LiveAgent
All the communications between your staff and customers are recorded as “tickets”. A ticket includes emails, live chats, phone calls and other channel communications, including social media. Live Agent in fact, provides a stunning feature which allows you to help and support your customers across Facebook and Twitter. Furthermore, Facebook private messages and tweets are automatically converted into tickets, so you can easily answer them from LiveAgent and have your fans and followers under control. All your replies will be sent as tweets or private messages.
Why should I use LiveAgent
Tickets are accessible from the “Universal Inbox”, a single place where you can find all the communications. Through the “Automated Tickets Distribution” feature, you make sure that each ticket is assigned to the correct agent or department. Live Agent’s reporting system provides detailed insights and data about your agents/departments performances, rating and analytics. Live Agent integrates with several CRMs, CMS, Email Marketing software and Project Management tools.
What is WellnessLiving
WellnessLiving is an all-in-one business management platform for companies focused on wellness. The WellnessLiving software is cloud-based and offers features that help you book online, program resources, generate leads, and other daily operational activities of yoga studios, gyms, spas, salons, and other similar establishments.
Benefits of using WellnessLiving
The primary function of WellnessLiving is the online booking of appointments WellnessLiving allows customers to schedule lessons or treatments using the WellnessLiving mobile app, with automatic notifications sent upon confirmation. These appointments are integrated into the factory's unified web-based calendar, synchronized with all platforms, this feature allows that all staff members follow the same schedule pieces of information.
Why should I use WellnessLiving
The technology also has eCommerce functionality via a wizard from the WellnessLiving online store, as well as payment processing functionality. Other staff management solutions include payroll management modules, performance tracking features, reporting tools, and more.
Create new WellnessLiving
leads with LiveAgent
leads with LiveAgent
The goal of Western Autogroup was to generate sales leads for 2017. Using LeadsBridge and Facebook Lead Ads, Western Autogroup was able to decrease the cost per lead up to -52%