Streamline your data management process with the Livechat Monitoring + KarmaCRM integration

LiveChat offers chat monitoring for experienced website owners who want to increase website conversion rates.

Live Chat Monitoring is an Australian-owned company based in South Melbourne and satellite offices in the United States and the United Kingdom. The team consists of highly skilled customer service professionals who receive a continuous weekly training on consumer behavior and on the capture of leads. The benefits of adding live chat monitoring to your website is many, but often the biggest challenge is how to use this tool correctly.

LiveChat monitoring offers a service that solves the number-one challenge with live chat. Our operators are online 24 hours a day and seven days a week and ready to respond to visitors to your website. Increase the conversion of your website by turning your visitors into paying customers, if you have invested your time and your hard-earned money to convince potential customers to visit your website, this software will help you capitalize on this investment and achieve its maximum potential.

KarmaCRM is a cloud-based customer relationship management solution that addresses small businesses, helping them build relationships, close deals and manage business operations. The contact management feature of KarmaCRM provides detailed overview on contact information, contact activity and history. Contacts can be located through system-wide searches and updated with mass operations.

Through KarmaCRM, users can search and connect with their customers through automatic searches on social profiles and leads can be automatically imported from the company's website. Users can also control access rights and permissions with customizable user groups.

KarmaCRM also allows you to boost the productivity of your team. In fact, activities can be prioritized with calendars, alerts and reminders that can be sent via email and SMS. Users can create and manage multiple calendars for different types of activities or events. Moreover, KarmaCRM allows you to customize and re-organize dashboard fields, tabs, labels and colors to meet the needs of the sales process. In addition, KarmaCRM integrates with Outlook or Gmail and has a Dropbox function for BCC emails directly to the CRM.