Streamline your data management process with the Livechat Monitoring + Pipeliner CRM integration

LiveChat offers chat monitoring for experienced website owners who want to increase website conversion rates.

Live Chat Monitoring is an Australian-owned company based in South Melbourne and satellite offices in the United States and the United Kingdom. The team consists of highly skilled customer service professionals who receive a continuous weekly training on consumer behavior and on the capture of leads. The benefits of adding live chat monitoring to your website is many, but often the biggest challenge is how to use this tool correctly.

LiveChat monitoring offers a service that solves the number-one challenge with live chat. Our operators are online 24 hours a day and seven days a week and ready to respond to visitors to your website. Increase the conversion of your website by turning your visitors into paying customers, if you have invested your time and your hard-earned money to convince potential customers to visit your website, this software will help you capitalize on this investment and achieve its maximum potential.

Pipeliner CRM is an intuitive software for managing customer relationships, strongly focused on sales activities. It prioritizes the engagement between salespeople and leads/opportunities, including visual sales reports/insights accessible in real time and collaboration tools. In this way, sales team leaders can easily monitor all the team activities and the entire sales process.

Pipeliner CRM separates the contacts management in sections, splitting up the entire contacts database based on the deal stage. You’ll have several sections: account, contacts (useful for B2B businesses), leads and opportunities. Another section has been designed for the activities management, in order to organize all the steps that should be taken to turn leads in opportunities. For all of these sections, Pipeliner CRM provides automation features available for nurturing purposes, tasks and activities, as well as for move the contacts from stage to stage in an automatic way.

The Sales Pipeline includes the whole sales cycle, starting from lead generation and lead management up to closed deals and further. It offers detailed visual insights that also concern sales velocity, health of the pipeline(s) and performances against the goals.