Generate more leads with the Microsoft OneDrive + Five9 integration

Microsoft One Drive is an online storing tool that allows you easily store and share photos, videos, documents, and more. With Microsoft One Drive you can connect to your files and documents anywhere, on any device, free. Just log in to your personal Microsoft account, and start storing and sharing files with your friends, partners and team members. Microsoft One Drive is already installed on Microsoft Windows, and it works on any device.

Thanks to its mobile app, you can easily sync all your files in real-time, and visualize them wherever you are, 24/7. When you upload a photo in One Drive, the system automatically categorizes them. Moreover, you can create albums, in order to easily come back and find what you are looking for. The notes you take on a PDF document allow you to underline, draw and sign each file on Microsoft Drive.

Microsoft Drive helps teams boost their productivity. In fact, when people work together from their own devices, on the same document, team members can visualize what the others are doing. Microsoft Drive offers different types of plans, for personal use or businesses.

Five9 is used by call centers all over the world to manage inbound, outbound, blended or multi-channel contact centers.

Five9 offers IVRs with speech recognition, multi channel ACD, predictive dialers and customer relationship management (CRM) integrations, and offers integrated workforce optimization and integrated call recording, agent scripting and quality monitoring components.

Most call centers can be installed in a few days, since agents only need computers and headsets with Internet technology to get started. In addition, Five9 is able to adapt to new business needs (seasonal requests, remote agents, peak call times, etc.) and adapts to your business as it grows.