Integrations available for Five9

Phone & SMS

Connect Five9 with your favorite tool in a few clicks. Choose between over 370 integrations to get the most out from your Five9 data.

Five9 is an innovative service that enables companies to connect with clients effectively and to build and nurture long-lasting relationships that will help grow a business.

Communication with customers is integral for any business functioning and further development. A contact center solution is needed to facilitate the connection with clients and make all communication more simple, smooth, and convenient for a business as well as for customers. Five9 CRM integration is a powerful cloud-based service that will be perfect for SMB companies as well as for large corporations and enterprises.

Five9 integration enables a company to turn their desktop into a communication center only with a headset and Internet connection. The system makes it possible to connect with clients through various channels, no matter which one they prefer. Five9 integration covers phone, web, chats, emails, video, social media communications to make clients satisfied. The platform helps companies deliver better customer engagement and minimize response time with a convenient and intuitive interface.

With Five9 CRM integration, a business will be able to route customers to the best agents that will handle issues fast and effectively. The platform also offers a visual or speech-based IVR system that makes it possible for clients to serve themselves. Five9 integration will automatically display all customer information to an agent, so they will be able to deliver the most personalized and professional assistance and grant a seamless experience.

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Five9 integration allows a company to use the predictive dialer that will calculate the number of calls an agent needs to dial based on real-time data and statistics. The preview dialer mode is also available to let a team determine the order of calls agents have to work on. It helps them effectively prioritize customers and focus more on those who are the most likely to be converted. The system will automatically determine and place the number of calls when agents become available.

It will be possible for a team to engage better and respond faster through various channels like emails, chats, web and mobile messengers, and even video calls. Support managers can filter and route requests via email. With Five9 email notification, a team will be able to track request progress, starting from its submission to the final resolution. Agents will be able to interact with clients through website or app-integrated chats in real-time to provide the fastest assistance. Visual engagement is also possible to enhance and personalize the client’s experience.

Five9 CRM integration with LeadsBridge is an effective solution that makes it possible for a team to benefit from additional features that can contribute to business growth and development.

Five9 features:

Integrations

Five9 Hubspot integration is allowed as well as integrations with all the variety of popular services and apps that a company uses on a daily basis to make the workflow more convenient.
Powerful Analytics

Five9 CRM integration gives access to a deep actionable insight that will help a team evaluate their efforts, measure success, and optimize all processes for even better results.
Automated Workflow

The system allows a team to automate cross-platform workflows based on all core data and events aggregated.