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What is Mixpanel
MixPanel is a leading product analysis, that lets you track how people behave in your mobile or web application.
Benefits of using Mixpanel
MixPanel enables you to discover how people use your application. By doing so, you can get the most relevant data you need to improve your app’s performance with mobile & web analytics. Measure engagement. With MixPanel you can measure the user’s engagement with your app, by tracking time spent on it and actions people take.
Why should I use Mixpanel
Mix Panel tools let you understand every user's journey. Advanced stats will give you an overview of the strengths and weaknesses of your app, in order to decide your next improvement to grow your business. Increase customers’ retention Mix Panel allows you to increase retention and get customers come back to by using email and push notifications. Moreover, with MixPanel you can track sources of web traffic, measure events and page views.
What is Five9
Five9 is used by call centers all over the world to manage inbound, outbound, blended or multi-channel contact centers.
Benefits of using Five9
Five9 offers IVRs with speech recognition, multi channel ACD, predictive dialers and customer relationship management (CRM) integrations, and offers integrated workforce optimization and integrated call recording, agent scripting and quality monitoring components.
Why should I use Five9
Most call centers can be installed in a few days, since agents only need computers and headsets with Internet technology to get started. In addition, Five9 is able to adapt to new business needs (seasonal requests, remote agents, peak call times, etc.) and adapts to your business as it grows.