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What is Olark
Olark is an easy-to-use live chat software, very helpful to engage and support your customers and website visitors. It is one of the most common platforms for real-time chats, adopted by several businesses that want to increase sales, provide a better support experience and manage long-term relationships with their customers. Its intuitive and fresh design, together with a quite easy setup process, make Olark a platform suitable for small businesses too.
Benefits of using Olark
Olark allows you to easily connect with your customers, also getting useful information such as location, device used, number of visited pages on your website, most recently visited pages and so on. In this way, you can better identify your customers, provide them the best answers to their questions and turn leads/opportunities into deals.
Why should I use Olark
Olark’s main goal is helping you to close more deals and improve your sales. For this purpose, Olark also provides a complete reporting system, that comes with a lot of analytics and insights, useful to monitor all the activities and optimize performances. The real-time monitoring system, allows you to your agent’s ratings, so you can better plan staffing decisions. One of the Olark’s mainstays is its integration list, which includes a lot of CRMs, Email Marketing software and Ecommerce platforms, such as HubSpot, Salesforce, Mailchimp, Shopify and BigCommerce.
What is Advent CRM
Advent CRM is the management solution provided by Advent - leading automotive software provided. Advent CRM is designed to help dealers to better manage, capture, convert and retain their customers.
Benefits of using Advent CRM
Lead Capture The lead can be acquired in many ways, including driver’s license scans, internet lead sources or manual data entry. Automated campaigns Advent CRM allows you to run sales and services campaigns to your leads, which can be set up manually or automatically.
Why should I use Advent CRM
Internet leads Advent CRM allows you to manage your internet leads by tracking and monitoring their activities and response. Planning and reporting Advent CRM lets you control and manage your team’s activities, by creating new tasks for your sale’s team and tracking your goals. Moreover, the reporting tool lets you manage all customer’s activity in real time, from the first call to the sale.
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