Streamline your data management process with the Olark + Alterdesk integration

Olark is an easy-to-use live chat software, very helpful to engage and support your customers and website visitors. It is one of the most common platforms for real-time chats, adopted by several businesses that want to increase sales, provide a better support experience and manage long-term relationships with their customers. Its intuitive and fresh design, together with a quite easy setup process, make Olark a platform suitable for small businesses too.

Olark allows you to easily connect with your customers, also getting useful information such as location, device used, number of visited pages on your website, most recently visited pages and so on. In this way, you can better identify your customers, provide them the best answers to their questions and turn leads/opportunities into deals.

Olark’s main goal is helping you to close more deals and improve your sales. For this purpose, Olark also provides a complete reporting system, that comes with a lot of analytics and insights, useful to monitor all the activities and optimize performances. The real-time monitoring system, allows you to your agent’s ratings, so you can better plan staffing decisions. One of the Olark’s mainstays is its integration list, which includes a lot of CRMs, Email Marketing software and Ecommerce platforms, such as HubSpot, Salesforce, Mailchimp, Shopify and BigCommerce.

Alterdesk is a dedicated white label communication platform. Expand your business with a new innovative solution that your customers will appreciate and that will allow them to exchange messages and files or start a video call using their PC, tablet and smartphone.

The Alterdesk platform is the solution for companies wishing to launch their own communication software without having to face the long and complex development process.

Set your colors and your logo and choose those features that are relevant to your target audience: from messaging and video calling to extensive additions, an app for smart glasses and chat robots.