Streamline your data management process with the Olark + Docsify integration

Olark is an easy-to-use live chat software, very helpful to engage and support your customers and website visitors. It is one of the most common platforms for real-time chats, adopted by several businesses that want to increase sales, provide a better support experience and manage long-term relationships with their customers. Its intuitive and fresh design, together with a quite easy setup process, make Olark a platform suitable for small businesses too.

Olark allows you to easily connect with your customers, also getting useful information such as location, device used, number of visited pages on your website, most recently visited pages and so on. In this way, you can better identify your customers, provide them the best answers to their questions and turn leads/opportunities into deals.

Olark’s main goal is helping you to close more deals and improve your sales. For this purpose, Olark also provides a complete reporting system, that comes with a lot of analytics and insights, useful to monitor all the activities and optimize performances. The real-time monitoring system, allows you to your agent’s ratings, so you can better plan staffing decisions. One of the Olark’s mainstays is its integration list, which includes a lot of CRMs, Email Marketing software and Ecommerce platforms, such as HubSpot, Salesforce, Mailchimp, Shopify and BigCommerce.

Docsify is an innovative evaluation software for potential customers designed primarily for sales representatives and managers. Docsify allows you to effectively engage potential customers and keep track of their behavior at every single point of contact. In this way it is possible to completely optimize sales processes and achieve better results.

Docsify is able to provide email services, documents and website tracking, flexible email automation and lead scoring. By doing so, it is possible to optimize the work of many different teams of a company: marketing, customers service, salespeople, and much more. As a result, users spend their time smarter, close more business faster and dramatically increase their team's productivity.

Docsify also includes content analysis, team productivity monitoring and integration with Gmail and many of the most popular and widely used customer relationship management systems (CRM).