Streamline your data management process with the Olark + LeadSpark integration

Olark is an easy-to-use live chat software, very helpful to engage and support your customers and website visitors. It is one of the most common platforms for real-time chats, adopted by several businesses that want to increase sales, provide a better support experience and manage long-term relationships with their customers. Its intuitive and fresh design, together with a quite easy setup process, make Olark a platform suitable for small businesses too.

Olark allows you to easily connect with your customers, also getting useful information such as location, device used, number of visited pages on your website, most recently visited pages and so on. In this way, you can better identify your customers, provide them the best answers to their questions and turn leads/opportunities into deals.

Olark’s main goal is helping you to close more deals and improve your sales. For this purpose, Olark also provides a complete reporting system, that comes with a lot of analytics and insights, useful to monitor all the activities and optimize performances. The real-time monitoring system, allows you to your agent’s ratings, so you can better plan staffing decisions. One of the Olark’s mainstays is its integration list, which includes a lot of CRMs, Email Marketing software and Ecommerce platforms, such as HubSpot, Salesforce, Mailchimp, Shopify and BigCommerce.

LeadSparK is a car dealer CRM that offers an integrated system to monitor the whole lead lifecycle, from the first contact to its conversion to “customer”.

LeadsPark helps you improve your car dealership business by better managing your leads and clients. Any single step of the customer journey is recorded, commented and stored. By doing so, your sales team will be able to cover (and win) the negotiation through all its phases: choice of the car, trade-in, closing.

LeadSpark helps your vendors in building a satisfactory, successful and lasting relationship, also when the negotiation process is long term and has complications. LeadsPark is a cloud-based solution. You don’t need to install the software and your business is always under control, wherever you are, 24h.