Streamline your data management process with the Olark + Localytics integration

Olark is an easy-to-use live chat software, very helpful to engage and support your customers and website visitors. It is one of the most common platforms for real-time chats, adopted by several businesses that want to increase sales, provide a better support experience and manage long-term relationships with their customers. Its intuitive and fresh design, together with a quite easy setup process, make Olark a platform suitable for small businesses too.

Olark allows you to easily connect with your customers, also getting useful information such as location, device used, number of visited pages on your website, most recently visited pages and so on. In this way, you can better identify your customers, provide them the best answers to their questions and turn leads/opportunities into deals.

Olark’s main goal is helping you to close more deals and improve your sales. For this purpose, Olark also provides a complete reporting system, that comes with a lot of analytics and insights, useful to monitor all the activities and optimize performances. The real-time monitoring system, allows you to your agent’s ratings, so you can better plan staffing decisions. One of the Olark’s mainstays is its integration list, which includes a lot of CRMs, Email Marketing software and Ecommerce platforms, such as HubSpot, Salesforce, Mailchimp, Shopify and BigCommerce.

Localytics is a mobile engagement platform for mobile and web apps. The Localytics platform is used in over 37,000 apps on over 2.7 billion devices from companies like ESPN, Fox and The New York Times.

Localytics allows companies the information and tools they need to improve their acquisition, engagement and storage efforts for mobile apps.

Localytics uses all the data surrounding users to offer highly targeted and personalized engagement campaigns, including push and in-app messages. Furthermore, Localytics uses performance data to measure and optimize these efforts towards the metrics that companies carry out.