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What is Olark
Olark is an easy-to-use live chat software, very helpful to engage and support your customers and website visitors. It is one of the most common platforms for real-time chats, adopted by several businesses that want to increase sales, provide a better support experience and manage long-term relationships with their customers. Its intuitive and fresh design, together with a quite easy setup process, make Olark a platform suitable for small businesses too.
Benefits of using Olark
Olark allows you to easily connect with your customers, also getting useful information such as location, device used, number of visited pages on your website, most recently visited pages and so on. In this way, you can better identify your customers, provide them the best answers to their questions and turn leads/opportunities into deals.
Why should I use Olark
Olark’s main goal is helping you to close more deals and improve your sales. For this purpose, Olark also provides a complete reporting system, that comes with a lot of analytics and insights, useful to monitor all the activities and optimize performances. The real-time monitoring system, allows you to your agent’s ratings, so you can better plan staffing decisions. One of the Olark’s mainstays is its integration list, which includes a lot of CRMs, Email Marketing software and Ecommerce platforms, such as HubSpot, Salesforce, Mailchimp, Shopify and BigCommerce.
What is Lucrativ
Lucrativ is a multi-channel software designed for accelerating sales and managing customer relationships, useful for companies of all sizes, Lucrative is able to help them with the management of storage, upselling, prospecting and calling processes.
Benefits of using Lucrativ
Lucrativ offers products including custom modules, email integration, insights, a power dialer, pipeline management, and mobile CRM. The main features of Lucrativ include forecasts, reports, dashboards, real-time data, message history and much more.
Why should I use Lucrativ
Lucrativ also offers a ranking that allows users to access the progress of team members in real-time and Lucrativ provides widgets that allow users to monitor team performance using reports and metrics.
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