Streamline your data management process with the Olark + Oracle CRM integration

Olark is an easy-to-use live chat software, very helpful to engage and support your customers and website visitors. It is one of the most common platforms for real-time chats, adopted by several businesses that want to increase sales, provide a better support experience and manage long-term relationships with their customers. Its intuitive and fresh design, together with a quite easy setup process, make Olark a platform suitable for small businesses too.

Olark allows you to easily connect with your customers, also getting useful information such as location, device used, number of visited pages on your website, most recently visited pages and so on. In this way, you can better identify your customers, provide them the best answers to their questions and turn leads/opportunities into deals.

Olark’s main goal is helping you to close more deals and improve your sales. For this purpose, Olark also provides a complete reporting system, that comes with a lot of analytics and insights, useful to monitor all the activities and optimize performances. The real-time monitoring system, allows you to your agent’s ratings, so you can better plan staffing decisions. One of the Olark’s mainstays is its integration list, which includes a lot of CRMs, Email Marketing software and Ecommerce platforms, such as HubSpot, Salesforce, Mailchimp, Shopify and BigCommerce.

Oracle CRM is one of the leading software on today's market that boasts a solid and intuitive interface and a variety of product lines and implementation models. Oracle CRM simplifies customer relationship management for businesses of all sizes and industries, enabling them to optimize their sales processes and increase sales productivity.

The tool can regulate and manage the relationship with customers from the qualification and categorization of leads to the monitoring / management of opportunities, including optimization of forecasting, analysis and reporting and a set of powerful historical analysis for smarter business decisions.

Information is organized correctly and easily accessible by all team members, from any device. Beyond that, Oracle CRM has powerful built-in features, lead management tools and ROI measurement tools.