Streamline your data management process with the Olark + Otrams integration

Olark is an easy-to-use live chat software, very helpful to engage and support your customers and website visitors. It is one of the most common platforms for real-time chats, adopted by several businesses that want to increase sales, provide a better support experience and manage long-term relationships with their customers. Its intuitive and fresh design, together with a quite easy setup process, make Olark a platform suitable for small businesses too.

Olark allows you to easily connect with your customers, also getting useful information such as location, device used, number of visited pages on your website, most recently visited pages and so on. In this way, you can better identify your customers, provide them the best answers to their questions and turn leads/opportunities into deals.

Olark’s main goal is helping you to close more deals and improve your sales. For this purpose, Olark also provides a complete reporting system, that comes with a lot of analytics and insights, useful to monitor all the activities and optimize performances. The real-time monitoring system, allows you to your agent’s ratings, so you can better plan staffing decisions. One of the Olark’s mainstays is its integration list, which includes a lot of CRMs, Email Marketing software and Ecommerce platforms, such as HubSpot, Salesforce, Mailchimp, Shopify and BigCommerce.

Online Travel Reservation and Management System (OTRAMS) is a cloud-based hotel management solution that is suitable for travel businesses of all sizes.

OTRAMS helps users manage bookings and operations from a single console that can be accessed from any platform, including Android and iOS mobile devices. It can manage aspects of travel including hotel, flight, car rental and even Meetings, Incentives, Conferencing and Exhibitions (MICE) requests.

Beyond basic booking, OTRAMS also allows for the customization of travel agent settings and the management of offline services. Reports can be generated on a client-by-client basis, and users can enable features such as social media integration and map views with extended filters. OTRAMS can be purchased outright per organization, and its users can view comprehensive online training in order to become familiar with the system.