Streamline your data management process with the Olark + Payline Data integration

Olark is an easy-to-use live chat software, very helpful to engage and support your customers and website visitors. It is one of the most common platforms for real-time chats, adopted by several businesses that want to increase sales, provide a better support experience and manage long-term relationships with their customers. Its intuitive and fresh design, together with a quite easy setup process, make Olark a platform suitable for small businesses too.

Olark allows you to easily connect with your customers, also getting useful information such as location, device used, number of visited pages on your website, most recently visited pages and so on. In this way, you can better identify your customers, provide them the best answers to their questions and turn leads/opportunities into deals.

Olark’s main goal is helping you to close more deals and improve your sales. For this purpose, Olark also provides a complete reporting system, that comes with a lot of analytics and insights, useful to monitor all the activities and optimize performances. The real-time monitoring system, allows you to your agent’s ratings, so you can better plan staffing decisions. One of the Olark’s mainstays is its integration list, which includes a lot of CRMs, Email Marketing software and Ecommerce platforms, such as HubSpot, Salesforce, Mailchimp, Shopify and BigCommerce.

Payment Data is a web-based eCommerce solution that offers secure payment technology for small businesses and corporate customers. It has a good reputation when it comes to customer service, and its toolkit checks all the boxes that most eCommerce merchants demand.

As a credit card processing service, Payline Data is well regarded and known to cater to businesses of all sizes. In part, this is possible because Payline Data is an independent sales organization (ISO) that also acts as a financial services platform (FSP) for large customers and aggregators for small customers.

Additionally, Payline Data uses the interchange-plus pricing structure, something we like to see from payment processors. It is one of the most transparent on the market.