Streamline your data management process with the Olark + Referral Rock integration

Olark is an easy-to-use live chat software, very helpful to engage and support your customers and website visitors. It is one of the most common platforms for real-time chats, adopted by several businesses that want to increase sales, provide a better support experience and manage long-term relationships with their customers. Its intuitive and fresh design, together with a quite easy setup process, make Olark a platform suitable for small businesses too.

Olark allows you to easily connect with your customers, also getting useful information such as location, device used, number of visited pages on your website, most recently visited pages and so on. In this way, you can better identify your customers, provide them the best answers to their questions and turn leads/opportunities into deals.

Olark’s main goal is helping you to close more deals and improve your sales. For this purpose, Olark also provides a complete reporting system, that comes with a lot of analytics and insights, useful to monitor all the activities and optimize performances. The real-time monitoring system, allows you to your agent’s ratings, so you can better plan staffing decisions. One of the Olark’s mainstays is its integration list, which includes a lot of CRMs, Email Marketing software and Ecommerce platforms, such as HubSpot, Salesforce, Mailchimp, Shopify and BigCommerce.

Referral Rock is an online customer referral service for small business owners and independent service providers. Using the Referral Rock software service with proven best practices, you can put your referral marketing on autopilot instead of hoping referrals happen by themselves.

Every small business owner knows word of mouth can be a powerful way to grow a business. Referral Rock helps small businesses get more referrals by making it more easier for your customers to refer business to their friends by utilizing proven referral marketing strategies and tactics built into the service.

With Referral Rock a business can build, publicize and track customer referral marketing promotions online. Allowing new leads from existing customers to fall right into a business's pipeline.