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What is Olark
Olark is an easy-to-use live chat software, very helpful to engage and support your customers and website visitors. It is one of the most common platforms for real-time chats, adopted by several businesses that want to increase sales, provide a better support experience and manage long-term relationships with their customers. Its intuitive and fresh design, together with a quite easy setup process, make Olark a platform suitable for small businesses too.
Benefits of using Olark
Olark allows you to easily connect with your customers, also getting useful information such as location, device used, number of visited pages on your website, most recently visited pages and so on. In this way, you can better identify your customers, provide them the best answers to their questions and turn leads/opportunities into deals.
Why should I use Olark
Olark’s main goal is helping you to close more deals and improve your sales. For this purpose, Olark also provides a complete reporting system, that comes with a lot of analytics and insights, useful to monitor all the activities and optimize performances. The real-time monitoring system, allows you to your agent’s ratings, so you can better plan staffing decisions. One of the Olark’s mainstays is its integration list, which includes a lot of CRMs, Email Marketing software and Ecommerce platforms, such as HubSpot, Salesforce, Mailchimp, Shopify and BigCommerce.
What is Salesboom
Salesboom CRM is a customer relationship management platform based in the cloud that gives businesses tools and capabilities to enhance their customer relationships and drive sales upwards. While designed primarily to cater to the CRM needs of small and medium sized companies, Salesboom CRM has also proven to be a perfect fit for large corporations.
Benefits of using Salesboom
With a very low total cost and minimal risk with no large upfront expenses, Salesboom CRM has become a popular name in the CRM industry with its powerful business collaboration tools and advanced customer service functionality.
Why should I use Salesboom
With a user-friendly interface, users don’t have to worry about a steep learning curve to get acquainted with the software. It is packed with many features, including sales force automation, business intelligence and analytics, CRM workflow automation, marketing automation, Google Apps integration and more. Since Salesboom CRM is cloud-based, there is no need to download software or purchase extra hardware.
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