Streamline your data management process with the Olark + Salesmanago integration

Olark is an easy-to-use live chat software, very helpful to engage and support your customers and website visitors. It is one of the most common platforms for real-time chats, adopted by several businesses that want to increase sales, provide a better support experience and manage long-term relationships with their customers. Its intuitive and fresh design, together with a quite easy setup process, make Olark a platform suitable for small businesses too.

Olark allows you to easily connect with your customers, also getting useful information such as location, device used, number of visited pages on your website, most recently visited pages and so on. In this way, you can better identify your customers, provide them the best answers to their questions and turn leads/opportunities into deals.

Olark’s main goal is helping you to close more deals and improve your sales. For this purpose, Olark also provides a complete reporting system, that comes with a lot of analytics and insights, useful to monitor all the activities and optimize performances. The real-time monitoring system, allows you to your agent’s ratings, so you can better plan staffing decisions. One of the Olark’s mainstays is its integration list, which includes a lot of CRMs, Email Marketing software and Ecommerce platforms, such as HubSpot, Salesforce, Mailchimp, Shopify and BigCommerce.

Salesmanago is a marketing automation platform and email marketing software designed for ecomerce, B2B and B2C businesses. Salesmanago’s all in one platform is based on marketing automation, which allow you to maximize your marketing efforts, by addressing your contacts’ base with the right message.

Salesmanago, you helps you connect with your adinece and increase your revenue, by delivering highly profiled campaigns to your prospective clients and customers. Infact, with marketing automation you can create segments of your audience, based on how they behave when they visit your website or receive your emails. Salesmanago uses triggers to identify your contact’s preferences and needs. You just need to set up your automation rules, and run your campaigns run on autopilot.

The CRM and Customer Management tools, allow you to get a highly detailed customer’s view of your leads and clients. By accessing to useful data, such as Recency, Monetary Value, you’ll be able to improve a 1-1 communication with your customers in order to improve your conversion rates. Salesmanago’s analytics and tracking tools enable you to get the data you need to improve your campaigns and take the most out of them.