Streamline your data management process with the Olark + Salesnet integration

Olark is an easy-to-use live chat software, very helpful to engage and support your customers and website visitors. It is one of the most common platforms for real-time chats, adopted by several businesses that want to increase sales, provide a better support experience and manage long-term relationships with their customers. Its intuitive and fresh design, together with a quite easy setup process, make Olark a platform suitable for small businesses too.

Olark allows you to easily connect with your customers, also getting useful information such as location, device used, number of visited pages on your website, most recently visited pages and so on. In this way, you can better identify your customers, provide them the best answers to their questions and turn leads/opportunities into deals.

Olark’s main goal is helping you to close more deals and improve your sales. For this purpose, Olark also provides a complete reporting system, that comes with a lot of analytics and insights, useful to monitor all the activities and optimize performances. The real-time monitoring system, allows you to your agent’s ratings, so you can better plan staffing decisions. One of the Olark’s mainstays is its integration list, which includes a lot of CRMs, Email Marketing software and Ecommerce platforms, such as HubSpot, Salesforce, Mailchimp, Shopify and BigCommerce.

Salesnet is a Customer Relationships Management software focused on sales and marketing activities. Salesnet offers advanced customizable options, in order to perfectly match the needs of each businesses.

Salesnet provides sales and marketing automation tools. Sales Force Automation includes a suite of tools for sales management that allows you to easily manage and nurture your leads, design and manage sales pipelines, monitor all the activities and deals in each stage of the sales cycle, also getting detailed insights and forecasts, based on your team activities. Dozens of customizable dashboard templates are available and can be customized, in order to keep track of the KPIs that matter most to your business.

Salesnet’s Marketing Automation tools provides an Email Marketing solution with a built-in visual editor and tracking capabilities, a mobile CRM and an integration with Social Media to monitor your contacts’ activities. Salesnet can be integrated with third-party services through customization resources that they offer, like as XML Web Services API, HTML forms and dynamic URLs. To ensure privacy and a high level of security for your data, Salesnet uses the standard SSL encryption, IP restrictions and application isolation options, if required.