Streamline your data management process with the Olark + Slate integration

Olark is an easy-to-use live chat software, very helpful to engage and support your customers and website visitors. It is one of the most common platforms for real-time chats, adopted by several businesses that want to increase sales, provide a better support experience and manage long-term relationships with their customers. Its intuitive and fresh design, together with a quite easy setup process, make Olark a platform suitable for small businesses too.

Olark allows you to easily connect with your customers, also getting useful information such as location, device used, number of visited pages on your website, most recently visited pages and so on. In this way, you can better identify your customers, provide them the best answers to their questions and turn leads/opportunities into deals.

Olark’s main goal is helping you to close more deals and improve your sales. For this purpose, Olark also provides a complete reporting system, that comes with a lot of analytics and insights, useful to monitor all the activities and optimize performances. The real-time monitoring system, allows you to your agent’s ratings, so you can better plan staffing decisions. One of the Olark’s mainstays is its integration list, which includes a lot of CRMs, Email Marketing software and Ecommerce platforms, such as HubSpot, Salesforce, Mailchimp, Shopify and BigCommerce.

Slate simplifies access and instant review of communications, test scores, and other student information. Slate is intuitively designed to support the workflow of reading and processing applications, in the office, at home, and on the go. Slate Reader integrates with all aspects of student documentation and is completely web-based, without requiring plug-ins.

The e-mail features and mass text messages offered by Slate simplify communication, which will be directed to the interests of the students and will allow them to be moved along the recruitment and candidacy process.

From student records to questions to reports, all data within Slate is immediately available and always up to date. Comprehensive reporting tools and integrated predictive modeling ensure that you have the power to make the best possible record management decisions.