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What is Olark
Olark is an easy-to-use live chat software, very helpful to engage and support your customers and website visitors. It is one of the most common platforms for real-time chats, adopted by several businesses that want to increase sales, provide a better support experience and manage long-term relationships with their customers. Its intuitive and fresh design, together with a quite easy setup process, make Olark a platform suitable for small businesses too.
Benefits of using Olark
Olark allows you to easily connect with your customers, also getting useful information such as location, device used, number of visited pages on your website, most recently visited pages and so on. In this way, you can better identify your customers, provide them the best answers to their questions and turn leads/opportunities into deals.
Why should I use Olark
Olark’s main goal is helping you to close more deals and improve your sales. For this purpose, Olark also provides a complete reporting system, that comes with a lot of analytics and insights, useful to monitor all the activities and optimize performances. The real-time monitoring system, allows you to your agent’s ratings, so you can better plan staffing decisions. One of the Olark’s mainstays is its integration list, which includes a lot of CRMs, Email Marketing software and Ecommerce platforms, such as HubSpot, Salesforce, Mailchimp, Shopify and BigCommerce.
What is Stride
Stride's CRM software leverages customer data to connect employees to customers and prospects. By sharing sales information throughout the organization through Stride, you will be able to work together to conclude business and monitor the overall health and success of your company.
Benefits of using Stride
By focusing your efforts on forecasting and selling, Stride CRM will help you close more contacts and increase sales. Automation will allow you to spend more time on sales and less time on administration. All customer data and information can be accessed from a central server.
Why should I use Stride
Thanks to Stride CRM, you'll be able to access your database from a desktop, laptop, tablet or iOS or Android device. No matter where you are or what device you are using, you will be in touch with your customers and your sales team.
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