Streamline your data management process with the Olark + Trade Smarter integration

Olark is an easy-to-use live chat software, very helpful to engage and support your customers and website visitors. It is one of the most common platforms for real-time chats, adopted by several businesses that want to increase sales, provide a better support experience and manage long-term relationships with their customers. Its intuitive and fresh design, together with a quite easy setup process, make Olark a platform suitable for small businesses too.

Olark allows you to easily connect with your customers, also getting useful information such as location, device used, number of visited pages on your website, most recently visited pages and so on. In this way, you can better identify your customers, provide them the best answers to their questions and turn leads/opportunities into deals.

Olark’s main goal is helping you to close more deals and improve your sales. For this purpose, Olark also provides a complete reporting system, that comes with a lot of analytics and insights, useful to monitor all the activities and optimize performances. The real-time monitoring system, allows you to your agent’s ratings, so you can better plan staffing decisions. One of the Olark’s mainstays is its integration list, which includes a lot of CRMs, Email Marketing software and Ecommerce platforms, such as HubSpot, Salesforce, Mailchimp, Shopify and BigCommerce.

Trade Smarter is a technology provider offering B2B solutions for the retail derivatives trading industry, as well as electronic trading platforms and CRM & Back Office systems. Leveraging the latest technologies and a unique user interface, allows you to easily implement the code on mobile and web applications around the world. TradeSmarter is currently based in Singapore, with research and development offices throughout Europe and the Middle East, as well as the Bangkok office.

TradeSmarter offers: FinTech solutions for Forex, CFD, CRM solution, White Label Solutions, MT4 / MT5 bridge providers, Risk Management, Development Companies and brokers tools. Borrowing from the social trading structure we have in the forex market, Tradesmarter has implemented a social trading engine on its white-label solutions. This feature allows traders to visualize the trade positions of other experienced traders, witness their trade decisions and decide which to copy on their own accounts so as to replicate a trader’s potential success.

With Trade Smarter You can sell your active option back to the broker just prior to the expiry time. This enables traders to lock in profit when their position is in-the-money and the outcome of the trade is not certain. It can also be used as a form of stop loss if their position is out-of-the-money and the perception is that the outcome is not going to change. Trade Smarter platforms now feature a hedging tool which allows for reverse trading as expiry times approach. You can invest the same amount in the opposite direction to your open positions. The investment amount, asset and expiry time are all the same and are based on the current asset price and payout.