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What is PHOBS
PHOBS is an advanced booking technology provider for hotels, resorts, campsites, hotel chains worldwide. Specializing in the sale of resorts and remote seasonal properties, PHOBS offers a series of tools as a tour operator that can easily convert your web page into the best performing sales channel.
Benefits of using PHOBS
PHOBS philosophy is total flexibility in the creation of prices, packages and sales policy through the application of innovative sales tools and an extremely user-friendly interface.
Why should I use PHOBS
The PHOBS suite includes a fully integrated CRS, a multilingual booking engine, a distribution hub, a booking application and much more.
What is Oracle Service Cloud
Oracle Service Cloud is a corporate-scale contact center suite and customer support software. The platform consists of the Oracle RightNow suite of applications that facilitate social, web and contact center services.
Benefits of using Oracle Service Cloud
Oracle RightNow Web Experience offers a self-service platform, accessible through email, mobile, web, and chat, helping users deliver a unified, cross-serving service to their customers. RightNow Social Experience is an app that enables brands to manage their social interactions and to provide support across social networks. RightNow Contact Center Experience provides end-to-end management of the entire customer journey by unifying knowledge, customer records, and interaction history.
Why should I use Oracle Service Cloud
RightNow Policy Automation allows users to offers personalized customer service by setting custom policies for the services they provide through face-to-face channels, call center, and self-service. RightNow Engage provides marketing automation and analytics to improve the customer experience. You can use it to offer personalized, timely communications and obtain access to real-time actionable insights.
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