Streamline your data management process with the Practo + Oracle Service Cloud integration

Practo connects you with everything you need to take care of yourself and your loved ones find great doctors and book instant appointments, chat with them online, order medicines, book lab tests, get personalised health tips and store all your health records digitally so they are always with you. Practo makes finding great doctors and booking appointments with them super easy. Enter your symptoms and instantly see a list of verified doctors with detailed information including their medical qualifications, experience, fees and more. You can also read genuine feedback from patients before you select the time that is convenient and book your appointment with just a couple of taps.

Consult a doctor online for medical advice on Practo app in order to solve your medical problems quick & easy with online consultation. Get expert advice, health tips for all your health concerns. Getting a doctor’s advice has never been easier and more accessible.

Order medicines online on Practo’s online pharmacy store & get them home delivered across 50+ cities in India. Shop for medicines and other health products online on Practo app. Practo will remember your past orders and also enable you to subscribe for your chronic medications so you never run out of meds again. Moreover, with Practo you can set medicine reminders, book Lab Tests online, keep your medical records handy and much more

Oracle Service Cloud is a corporate-scale contact center suite and customer support software. The platform consists of the Oracle RightNow suite of applications that facilitate social, web and contact center services.

Oracle RightNow Web Experience offers a self-service platform, accessible through email, mobile, web, and chat, helping users deliver a unified, cross-serving service to their customers. RightNow Social Experience is an app that enables brands to manage their social interactions and to provide support across social networks. RightNow Contact Center Experience provides end-to-end management of the entire customer journey by unifying knowledge, customer records, and interaction history.

RightNow Policy Automation allows users to offers personalized customer service by setting custom policies for the services they provide through face-to-face channels, call center, and self-service. RightNow Engage provides marketing automation and analytics to improve the customer experience. You can use it to offer personalized, timely communications and obtain access to real-time actionable insights.