Streamline your data management process with the Salesforce® Commerce Cloud + ConvergeHub integration

Salesforce® Commerce Cloud combines features for e-commerce, online shop and mobile-first POS, order management, and predictive intelligence in a single platform. Its characteristics are organized into three categories: experience, operations, and intelligence.

Moreover, Salesforce® Commerce Cloud features allow companies to manage their products, prices, promotions, and content, in order to improve the buying experience for its customers.

Salesforce® Commerce Cloud removes the barriers to innovation common to obsolete commerce solutions, allowing companies to keep up with today's dynamic market and evolving customer needs. The app is updated without problems up to eight times a year, thus offering new features and improvements without interrupting daily operations.

ConvergeHub is a cloud-based CRM designed to provide users with a complete customer management solution. With ConvergeHub, small and midsize businesses will be able to increase sales, improve ROI, strengthen customer relationships, achieve customer satisfaction and strengthen team productivity. Finally, ConvergeHub allows companies to take control of their sales, marketing, customer service, and collaboration activities from a single point of origin.

ConvergeHub is similar to a global software platform that can be used by companies at every stage of customer engagement. Having a platform to manage all business functions for customers allows small businesses to save resources, control costs and even have the same tools at their disposal to function as a business. ConvergeHub also offers multi-channel marketing capabilities in its fully functional and web-based customer management application. Helping companies to capitalize on various means of transmission and build closer connections across different touchpoints.

Small and medium businesses that often fail to run large marketing campaigns due to limited financial capacity use ConvergeHub to solve this problem. ConvergeHub allows them to implement a customer-oriented marketing strategy across multiple channels by tracking the data of all customers to review the analysis and build a better marketing plan.