Streamline your data management process with the Salesforce® Commerce Cloud + MessageMedia integration

Salesforce® Commerce Cloud combines features for e-commerce, online shop and mobile-first POS, order management, and predictive intelligence in a single platform. Its characteristics are organized into three categories: experience, operations, and intelligence.

Moreover, Salesforce® Commerce Cloud features allow companies to manage their products, prices, promotions, and content, in order to improve the buying experience for its customers.

Salesforce® Commerce Cloud removes the barriers to innovation common to obsolete commerce solutions, allowing companies to keep up with today's dynamic market and evolving customer needs. The app is updated without problems up to eight times a year, thus offering new features and improvements without interrupting daily operations.

MessageMedia is an SMS marketing software serving clients of all sizes. It enables users to deliver SMS text messages over the internet. MessageMedia offers other features like appointment reminders, billing, payments, two-factor authentication, debt collection, and field services management.

MessageMedia allows users to send text messages, reply and forward those messages straight from their browsers. Moreover, users can select from a variety of templates, or customize their messages and broadcast them into contacts in their address books. MessageMedia offers a feature of reporting and analytics dashboard. In this way, users can provide performance reports for sent messages and visualize their results in a bar, in-line, or pie charts.

Thanks to the integration between MessageMedia and Outlook, users can send SMS text messages from Microsoft Outlook or any email service and receive replies in their inboxes. With MessageMedia, it's also possible to convert the text into a voice. Thanks to Text to Voice generator, users can convert text messages into voice and get voice messages also delivered to the landline phones.