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What is Smartsupp
Smartsupp is a live chat tool that offers visitor registration functionality. It is available in English, Danish, Hungarian, Czech, Russian, Dutch, Italian, Polish, German, French and Spanish. The visitor registration feature allows you to see the behavior and movement of visitors on your website. In addition, you can view a video with clicks and mouse movements of each visitor.
Benefits of using Smartsupp
Smartsupp helps companies improve sales conversions (measurable in Google Analytics), increase customer loyalty and understand their behavior.
Why should I use Smartsupp
Moreover, Smartsupp offers a plan that is always free for an unlimited number of agents. Premium plans include advanced features such as group statistics, Google Analytics connection, APIs and more.
What is Mixpanel
MixPanel is a leading product analysis, that lets you track how people behave in your mobile or web application.
Benefits of using Mixpanel
MixPanel enables you to discover how people use your application. By doing so, you can get the most relevant data you need to improve your app’s performance with mobile & web analytics. Measure engagement. With MixPanel you can measure the user’s engagement with your app, by tracking time spent on it and actions people take.
Why should I use Mixpanel
Mix Panel tools let you understand every user's journey. Advanced stats will give you an overview of the strengths and weaknesses of your app, in order to decide your next improvement to grow your business. Increase customers’ retention Mix Panel allows you to increase retention and get customers come back to by using email and push notifications. Moreover, with MixPanel you can track sources of web traffic, measure events and page views.