Streamline your data management process with the Zendesk Chat + Teamleader integration

Zopim is a powerful live chat software that allows you to engage with your website visitors and customers. It includes a lot of tools for sales, engagement and analytics. The main goal of Zopim is improving the conversions rate. In fact the Zopim Team itself states that “83% of all online shoppers need support to complete a purchase. In addition, Zopim helps you to reduce cart abandonments and increase the orders value.

With the engagement features, you can perform proactive chats, sending pre-defined targeted messages to your customers, based on their behaviors and stage into the buying journey. Proactive chats are great to assist your customers and help them to complete their purchases. In fact, you can reach out to them while they are stuck on the cart page, or while they’re seeing a specific product or page.

Zopim also includes a robust and complete reporting system, which allows you to easily monitor, track and optimize all the team’s performances and activities. Zopim Analytics provide a real time tracking feature, useful to monitor your channels in real-time. It includes several metrics, such as the number of tickets received, chats missed, wait time and response time rate. Through the iOS/Android app, you can reach out to your customers also at any time, never missing a chat.

Teamleader unifies CRM, project planning and invoicing in a simple and intelligent tool - helping businesses work better. It helps you and your team work smarter, so your small business thrives. Since TeamLeader allows you to take charge of operational essentials, you can focus on projects and relationships. By bringing CRM, sales, project management and invoicing together with an intuitive software solution, TeamLeader enables your team to collaborate, organize and build your business.

Using Teamleader you can manage all contacts from one place, get a clear overview, and build better relationships; follow up on each potential customer, improving your sales process and seal the deal more efficiently. Moreover, Teamleader’s tools help you manage projects at the click of a mouse, respect deadlines & budgets and collaborate as a team. You can keep track of hours worked, improve your team’s productivity and your bottom line, schedule and track meetings, tasks and events for you or other team members and much more.

Teamleader believes in optimizing CRM, invoicing, and project management and delivers relevant insights so users can build, organize and collaborate. Moreover, Teamleader offers valuable content to customers, partners and community on how to boost business; it gives the chance to participate to workshops on lead management, holds talks on how to grow. In short, it inspires others by sharing ideas - enabling businesses to focus on what matters. The trust and credibility make Teamleader a sustainable partner for the long term. Teamleader is an affordable solution that provides users with data, tutorials, reports, how-tos, integrated tools – and excellent customer service. Users can rely on Teamleader to find helpful ways to optimize their methods and improve their workflow with well-designed software and new ideas.